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Tire Choice Auto Service Centers
790 N Johnson Ave, El Cajon, CA 92020, United States
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Tire Choice Auto Service Centers
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Mi
Review №1

MARK IS THE ULTIMATE MANAGER WITH A GREAT TEAM! KEEP UP THE OUTSTANDING SERVICE. WE HAVE BEEN A CUSTOMER FOR OVER 10 YEARS WITH THIS CENTER WHEN IT WAS KNOWN AS GOODYEAR AND NOW TIRE CHOICE!

Sa
Review №2

Went in for an alignment on a 2000 Camry variant. They did a price-match so that was great although it took an act of congress to get the manager, an Italian gentlemen in his late 40s to do it. Unfortunately, the technician snapped a huge chunk off one of the hubcaps and didnt say anything. I discovered it and the manager tried to replace the set but didnt procure the same ones so I ended up getting the fees for the alignment offset for the troubles they caused. Due to this, I cannot trust them because the technician didnt own up to the damages and who knows how many poor souls have been victimized by this establishment.

Lu
Review №3

I hope never to return to this place. Bad attitude of the person who attends and also takes a long time to have your car ready. They dont tell you what tires to put on your car if you dont ask. They just make a budget and pressure you to accept.

Jo
Review №4

John helped me so much and got me in at the very last moment of the day without any complaints. Actually made me feel quite welcome and patiently explained everything to me and easily answered every question I had. My alignment is perfect so thank you to the tech as well for double checking my car thoroughly I very much appreciate it and most definitely recommend these guys 100% thanks again

Ev
Review №5

Ive worked with Mark for a long time through my business. Through his service weve had tire replacement, alignments, recalibration, suspension part replacement up to overhaul across all brands. We come back because hes courteous and appreciates his time and ours. I bring my personal car to him because his service is the same whether hes with a high volume client or a single sale, always professional, diligent, and never forgets to smile. Thanks Mark!

Ju
Review №6

I’ve been here four times now for tire repairs (3x for a car, 1x for a truck), and I’ve received great service each time. If nobody is in the lobby when I arrive, someone promptly stops what they’re doing in the shop to enter the lobby and greet me. This is true even if they’re busy. If the shop is backed up, I’ll drop the vehicle off when I can, and they give me a call as soon as my vehicle is ready. I’ve not had any issues with repairs I’ve received here. Mark, Joel, John, and the others are kind, professional, and ready to help.

Ka
Review №7

I was really happy with the service. I had an appointment at 10:30am and I was done at 11:30am. Mark and staff were pleasant and if I had questions they answered them. they didnt pressure me into buying anything else.For the car.I recommend them to everyone.

Jo
Review №8

Stopped by on a Sunday for a bolt I picked up on Saturday night. Both guys were quick to get the tire fixed and me on my way. Thanks for helping my Super Duty stop sounding like she has heels on!

Mi
Review №9

You know, I brought my Nissan truck in just to get the tires inspected for nail and then maybe get em aired up, So in less than an hour Mark Faraci called and said my tires were damaged cuz the shocks were wasted. Well, he explained everything and the cost would be about $2000. I agreed to it. When the job was done, I went to pick it up and asked him to demonstrate the issues with the old tires and shocks. The stand up guy that he is, he demonstrated how my shocks were frozen (not extending ) and how that damaged the tires. I could go on but 5 *****s for Mark and Tire Choice

Pa
Review №10

Could not say more about this location. Customers service by Mark, Was Awesome...Made sure I was safe /hitting the road..Today and future driving.

Ly
Review №11

Had my truck front end alighned here and they did an absolute excellent job. This after attempts at other so call alignment shops. Its been years since my truck can drive in a straight line with no pull to either side. I was so impressed I returned to the shop to express my gratitude. 🙂

O
Review №12

Very honest and helpful. Kearny Mesa dealership tried to significantly overcharge and they helped me out and charged significantly less. Highly recommended. Give great advice.

Im
Review №13

The people here make this place stand out. Very friendly and courteous staff. Beyond helpful and reasonable pricing is what you will get.

FN
Review №14

Mark was a cool guy, they did a great job, I really appreciate that,very honest, and left my car like new, ..

Pe
Review №15

This place is great, great customer service people are nice I came in and they helped me right away. Highly recommended, Mark was great thanks for everything

At
Review №16

Talk to Mark! Excellent customer service, honest, and genuinely cares for his customer’s well-being.By far the best service I’ve had from any company in a long while.The work was quick and efficient too.

Gu
Review №17

Best service ever. Thank You Mark, you went above and beyond on your customer service.

Ro
Review №18

This place is AMAZING! Called em up about a leak in one of my tires, they said i would be in and out about 45 min. I showed up and Joe and his team had me outta there in 20 mins, and at a VERY affordable price!!! Rating 10/10 would definitely go back!

Ro
Review №19

I went to Tire Choice just to check it out & compare pricing and selection. The manager, Mark, was very accommodating. He showed me tires for my 2003 Tundra based on my usage, which is only about 5k to 8k miles per year these days. He then explained how these tires will not be sun damaged before they are worn down by driving, since Kelly has an additive to the rubber compound that prevents sun damage.The price was competitive, he was very transparent on what elective services cost, and they were able to get me on the rack and out the door, mounted, aligned and balanced within 90 minutes. Compared to previous tire-buying experiences at Pep Boys, Costco, Firestone, Evans, and Discount Tire, this was very easy.

ro
Review №20

Absolutely great customer service and great attitude form the staff. Was having a complete bad day with several things going wrong including a flat tire to top it off. Called the customer service number to check for a certain tire in stock, Mark answered (awesome and friendly guy) and even though they didn’t have the tire I was looking for in stock. He sent a truck to the warehouse and got it in 30 min. Just from the positive and friendly vibe from Mark and his staff, it definitely made my bad day not so bad. These guys are great and definitely earned my trust and future business. Will definitely be my new tire spot.

Co
Review №21

Service here was great. Came in with a flat tire and Mark took care of it right away. All of the employees were courteous and worked hard to get the tire fixed as fast as possible. I’ll definitely be buying my next set of tires here. Highly recommend this service. Thanks for your work!!

Li
Review №22

I was sold tires of size too large so that they were rubbing against wheel housing. I drove 4000 miles and noticed EXTERIOR of front two tires had wires visible, placing my family and myself in danger when truck is driven. Shop manager, Mark, lied to me over the phone saying that with new alignment and new tires now there is space between tires and housing but after inspection it is clearly visible that tires are touching housing when sharp turn is made to either direction. His employee agreed that it should not be the case and immediately refunded me my money for new tires I just paid for. Mark wants me to pay for tires too large and drive unsafe with tires rubbing against housing. The shop made a mistake by selling me tires larger than I previously had. They will not honor their work. Completely unprofessional Manager. If you care about your and your family’s safety, DO NOT TAKE YOUR BUSINESS TO THIS COMPANY SHOPS! Who knows if you will be sold correct parts?!!

sh
Review №23

Very respectful man ! He made sure to let me know what was going on with my car. Showed me what he was doing to my car and gave me more information. He broke it down to me to a way where I could understand it. It’s really hard for a woman to find a mechanic Who won’t take advantage of them and over charge them. This man helped and it was at a very reasonable price ! Very honest man and exceptional costumer service ! My car runs smooth and better than it has in awhile ! Thank you so much for taking care of my car !

RO
Review №24

The staff here did an excellent job. Needed new tires and they literally have me the best deal in town. Mark, the manager was great with all his help. If you need people you can trust make sure you go to Tire Choice El Cajon. They are professional, safe, and accurate!

Da
Review №25

I came in with a nail in my tire and I thought i had to buy a new tire but they said they could patch it for me so they helped me save money. Once we decide to patch it they helped me out right away repaired the tire right away. The guy in the front mark was very cool and chill he helped me out a lot suggested things Im going to need in the future. Excellent service they helped me out a lot.

Ja
Review №26

They really worked to help make the price more reasonable while still providing quality service. Great customer service.

Ad
Review №27

This is the best place to go to for car maintenance! The team provides high quality labor, parts, and customer service at really good rates. Mark and his crew will work with you and take care of you!! I can assure you Mark will make your experience worth it. Check them out:)

Ja
Review №28

Not the first time but every time i go in they are always so welcoming and attentive to the people that are in the shop. Especially Mark definitely get in touch with him if you have any problems he helped me out so much!. Reliable, hardworking he is great experience

Is
Review №29

EXCELLENT SEVICE THANKS TO ALL THE STAFF

Ye
Review №30

Thank you, thank you, thank you! Can’t boast about their friendly, generous & professional service enough. Mark was incredible in helping me with a flat tire emergency situation & I was able to just stop in without an appointment. He was quick to want to provide me with great help (& also great relief with this situation) & even checked to ensure that all of my tires were filled with adequate pressure & had proper alignment. Thank you again, your service is beyond appreciated!

Br
Review №31

Very respectful, courtesy & kind. My girlfriend had a flat today while at work. She happened to be at the Chase Bank next door for something when she noticed the flat tire. The guys hooked her up, and well both be taking our cars there now. Thanks guys for taking care of my ol lady. Much appreciated!

To
Review №32

Mark and crew are amazing. My experiences with them are always pleasant. So friendly and considerate. Thank you guys for the great service. I will always return.

Ri
Review №33

I ran into a great group of guys. They were upfront,honest,and fair. I would recommend them to anyone.

Me
Review №34

Very nice staff. I needed a tire changed before I drove back to Yuma and they accommodated me right away. Definitely recommend.

Ha
Review №35

Great and friendly service, will be coming back in the future! Thanks to Mark and the team!

Mi
Review №36

All auto service shops should be like them. They not only talked me through all services needed but actually text pics ... Ive never been to a service garage that did that. It was awesome!! Mark and Michael thank you and I will be back :-)

Al
Review №37

Really good fair guys. Would recommend this place. Clean tidy interior waiting room, fast service and below average price. Mark and Joe have really good customer service skills in and out in no time!

St
Review №38

Truly great customer service and a quick turnaround. The experience was top notch and they even filled up my windshield wiper fluid without me asking!

Th
Review №39

New name, but still great staff and service here. Has kept my last three (handed 2 down to the kids) cars in proper condition. It always sucks to put money into cars, but it has to be done- right?Hopefully ‘The Tire Choice’ will continue on the same level as Goodyear was. Today was my first time in since the ownership change. Experience WAS the same as when it was Goodyear. I’m still pleased :)

Al
Review №40

Great service. I went in this morning for an oil change and was treated real nice by Joe. Joe kept me informed about service that was needed and proceeded to get my oil injectors flushed and cleaned as well as my windshield wipers changed out. Thank you for your great customer service Joe. 😊

Al
Review №41

Today I took my car to get the tires inspected. Mark and his team help find the issue and they fixed it fast. I highly recommend that your take your vehicle to Tire Choice Auto Service Centers in El Cajon. They are professional and courteous. Once I left, I was was very happy with the work they performed on my vehicle. Mark and his team will make sure that your tires are in good condition and working in right on your vehicle.

Ba
Review №42

Hey guys were great fixed my tire really quick and i will be back for sure.

Yo
Review №43

Was referred to these guys and I’m honestly very glad I got sent here! Amazing customer service and great attention to detail. These guys, especially Mark, are so kind and knowledgeable and won’t try to hassle you or pressure parts & services on your vehicle that they know you don’t need. Mark genuinely diagnoses the issues on your vehicle and tells you exactly what you need, nothing more. Will definitely be coming back any time I need anything auto related!

Ad
Review №44

I really appreciate to the best worker ever I met him his name Mark, he did his best to help me out with his best service to fix my flat tire, thank you so much Mark, God bless you

Jo
Review №45

We had to have our truck towed to the nearest The Tire choice (Formally Goodyear) and ended up at this location. We feel so fortunate to have ended up here because the staff went above and beyond to help us understand everything and give us the best price possible without compromising the quality in parts. Mark was especially thorough in explaining everything to us. He went above and beyond and answered all of our questions. His customer service was outstanding! Because we had such an outstanding experience with our truck, we decided to bring our other vehicle back and have it worked on there as well. We will definitely be coming back to this location in the future for any and all repairs necessary on our vehicles thank you so much to Mark and the whole staff we appreciate all that you do!

Mo
Review №46

I came in with a nail in my tire, Mark the manager was very helpful and got me in and out verybquickly. I had my 3 girls with me so the fact that it was done in such a time efficient manner, I was very impressed and much appreciated. Customer service was great!!! Definitely recommend!

Da
Review №47

Joe and Mark are awsome! They gave me the best price on tires and didnt match but beat the competitors price and was even able to do an alignment and oil change while they were doing the tires. This is for sure my new 1 stop shop

Al
Review №48

Rude customer service something wrong with that man like that man should be felping hamburgers

Ma
Review №49

The guys at tire choice show great expertise in the industry and do great work every time I bring my car or my families car in for work and tires. Mark runs a great shop and has a great team with him. I would recommend if you have trouble with your car or need tires Mark at Tire Choice should be your first call!!

cl
Review №50

Got there right before closing and the team jump to help us with a new tire. Mark got wonderful customer service I will be back to get more tires. They are my new tire shop.

Ar
Review №51

Joe and Mark have great Customer service. They where fast and efficient and had me out of here in no time. I highly recommend Tire Choice for all who need tires and service!

je
Review №52

I came in to tire coice in el cajon to replace all 4 tires. Mark is a great guy, very friendly.great customer service. awesome staff. i really recommend tire choice in el cajon...Thanks ....Mark

An
Review №53

I came in with a flat tire. They were able to identify the problem and take care of it right away! Mark was very helpful and informative! Will definitely be coming back!

lo
Review №54

They have great customer service, (i went to Kia which is the place the I always go, but they were too busy so I decided to drive around and I found this place, I came 15 min closing for a flat tired, the I had a problem for a week, they check, and it was a nail, they fixed right away, by the way John did a great job, and I believe his boss, Mark the manager great customer service 100% recommended,.

Ed
Review №55

Best experience I have ever had. Mark was amazing and helpful. Very clean and they are very mindful about disinfecting. Super nice and helpful.

JO
Review №56

Top notched service Mark was really helpful helping out today.. I live in La Mesa to come here to service my car because of there excellent service.. Im gonna recommend this place to everyone honest prices and great service KEEP UP THE GREAT WORK

Jo
Review №57

Thank you to Mark and his great customer service! I had two nails in my tires and he got me back out the road without a worry! Highly recommended!

mo
Review №58

Mark is so helpful as well as the other guys working. Came in on a sunday because I saw a screw in my tire. They fixed it within 30 min. Good prices, service definitely will be getting more work done here they give the best prices.

Ja
Review №59

We’re long time customers of Joseph Savala’s and have followed him from different locations. The reason is simple. Nobody has treated us better. We trust him with our vehicles and he honors our loyalty. We truly appreciate him and will continue to bring our vehicles to him wherever he is. Thanks Joseph!

Re
Review №60

I recently had my timing belt replaced at Tire Choice and I must say they really know how to take care of your car needs. Jim was great at letting me know what I need in the future for my car to run excellent as well. I will be returning soon for those repairs. Great car service and excellent customer service. Thanks Tire Choice. My car is running great for now.

Th
Review №61

Great tires, even better price. Attentive service

me
Review №62

I needed tires badly and I was really worried about staying within my budget. Mark was so helpful and super nice. He helped me find great tires within my budget and patiently explained the simple things I should know about tire shopping. I definitely will return here for any car trouble i might have because its hard to find a place with great work and caring people!

Br
Review №63

Joe and his team we’re very helpful! Went in for a tire patch and to explore new tire options. Not only were they quick to patch the tire but Joe offered great deals and options for the types of tires I was looking for. Will definitely be back!

Is
Review №64

Great fast service on rotation, balance, and alignment. My truck drives way better now.

Da
Review №65

I am so relieved that tire choice decided to come to San Diego and do business. I will continue to do business for all 16 of my vehicles. I love the location. I love the staff. I love the deals.

ha
Review №66

I’ve been coming to this company for over 2 years and they never disappoint me. Mark is always kind and professional, getting me in and out quickly and professionally. It’s hard to find a place you can trust with your car but I 100% trust these guys. Thank you Mark!

Sa
Review №67

I had a nail in my tire and went here for it to be fixed. Everybody was very nice and friendly. They got right to me with no wait time and it didnt take long for them to fix it. Then, they didnt charge me!! Just awesome customer service! They now have a loyal customer! I recommend these guys...highly!

ir
Review №68

They made me feel welcomed and got my car fixed right away. Plus the employees were super nice and helpful. Definitely would recommend this place to my friends and family.

Va
Review №69

GOODYEAR GUYS, PROFESSIONAL AND QUICK. I came in with a low tire and they took care of me expeditiously. Would recommend them all say.😊

Ga
Review №70

These guys were awesome. I rolled in with a leaking valve stem and they total took care of me right away. Joe was very courteous and professional.

Do
Review №71

My vehicle just spent the day with these guys getting new tires, shocks.struts,changed multiple fluids,hoses etc. Very professional,friendlyand most ofall they delivered in my opinion the best quality service as my vehicle drives great and I am very pleased. I would suggest you try TIRE CHOICE auto center on N Johnson in El Cajon. Thank you Steven and everyone for your excellent service.

Ta
Review №72

The staff was amazing, I didn’t wait at all. The service was fast and safe. I feel confident that the car is safe to drive

Sh
Review №73

The assistant manager Joseph Savala has the best customer service that I have ever seen, when I got my new tires and an oil change done to my 2017 white Chevy impala.

Ta
Review №74

Mark is the man! He went above and beyond to help me change my tire on a Sunday.. thank you Mark! They have great prices and I definitely recommend Tire Choice!

De
Review №75

Hands down the best service ive recieved in a while! I feel much better knowing more about my own vehicle and knowing that I can rely on the guys here at Good year! I really want to send a hug shout out to Joe, thanks for hooking me up buddy! Ill be seeing yall soon!

As
Review №76

Excellent services. I would recommend to check this place out. Will not be disappointed with their services.

Si
Review №77

Came in to see Mark for a new set of tires. They beat the price at discount and had me out the door in about an hour. Great customer care. Mark and the team are outstanding!!!!! Who doesnt love nitrogen?

ha
Review №78

Joe and his team are great. Gave me a flat repair and i was in and out in 20 minutes. And get this, THEY DIDNT EVEN CHARGE ME! WILL BE BACK FOR SURE!

Do
Review №79

Amazing customer service. I was referred by my sister to come in for some tires and Mark was my service agent that day and he found great tires for my car! He’s super knowledgeable and friendly and now I know a lot more about my car!

Jo
Review №80

Been going here for years. Great customer service and amazing knowledge. And always quick to help you solve any issue you may have.

Lo
Review №81

Excellant Service. Joe and Mark were very professional and explained all the services I need for both my vehicles. Will definitely go back.

JA
Review №82

Awesome service. Quick and professional service on my 2016 Chevy Silverado. Customer for years and many more to come!!!

Do
Review №83

I recently hit a major pothole and my tire had a huge bubble on the side. I took my car into Tire Choice to get it replaced. The assistant manger, Jim was quick to order me a new tire and I was on my way in no time. Great service Tire Choice. Thank you, I will be returning again when needed.

Ja
Review №84

Joe and his team are the best they got me in and out in no time. They let me know of maintenance stuff that was recommended that I would have never known if it wasn’t for them so Big Thank You to the guys at Tire Choice in El Cajon I will bring all my cars and tell all my friends and family to go their.

us
Review №85

Went in on a Sunday for leaking tire. They fixed it quick and were courteous. I didnt stay long, but if i needed to it would be easy to wait be cause there is so much to do within walking distance.

Gu
Review №86

Mark has helped me many times with both my cars and no one here has ever wronged me. Ive been coming here for three years and have never had a bad repair, or come back for the same thing twice. Pricing is great, and so are the people.

Ry
Review №87

Great service, very friendly and honest people. They fixed a leak in my tire for free. I was so happy. I will definitely be coming back in I need to.

pa
Review №88

Great staff and great prices! Definitely going to be my go to place for services. Thank you!

Sh
Review №89

Joe at Tire Choice was awesome! He got us in and out stress free! Thank you so much again Joe!

Da
Review №90

I had the best tire service experience ever!!! Joe was very helpful and knowledgeable about what my vehicle needed. I will be back for my other car as well. Thank you folks, and thank you for fixing my flat!! You guys made my day.

PA
Review №91

First time Stoping at Tire Choice and front desk agent Joe was very friendly and helpful. Took my truck in right away didnt have to wait couple of hours to get it done.Thank again Joe!

Ro
Review №92

I went in to tire Choice to buy some new tires and mark the manager help me and I left feeling safe with my car because I was able to correct thing on my car that I should’ve correct, I left Tire Choice filling that My car was very Safe to Drive now .Thank You forCourtesy Mark

Su
Review №93

Really great customer service. Thanks Mark for taking care of my truck today.

K.
Review №94

Such a friendly and professional bunch, and just so willing to help out with anything I needed to have done. I loved talking with Joe and Mark as the car was being worked on, they answered any questions I had, even the dumb ones, with ease and no judgment.

Al
Review №95

Great customer service. These guys always take care of my car and never let me down

Ma
Review №96

Went in for a simple tire repair, next thing I know Im getting quoted for $479 for 4 brand new tires, because theyre all about to blow up apparently. And the tire is now unrepairable. Ridiculous up sale marketing. I get it, got to make money, but start off slow start off with one new tire, maybe an added service. Built a customer trust first. Now Ill never go back again.

Sa
Review №97

Great experience! Chris and all the crew are great! Fast and experts!

Pa
Review №98

They are honest and awesome. they saved me discount tires that totally ripped me off. Never again will I use discount tire but I will always use The Tire Choice now. so happy with them.

Ap
Review №99

The worst ever. Dont go here. The first bad experience i had was i bought new tires and they only tightened lugnuts on 3 out of 4 tired. Second and last chance they will ever get. Had new shocks and struts but on and while i was driving the whole right side of my vehicle collapsed. After they were informed there was no bolts left in the vehicle they still refuse to take care of this situation. Please save yourself and dont go here yourself or allow anyone you know to go here

Ca
Review №100

Great service and staff, Joe was very helpful. Always a positive experience, and fast service.Recommend Tire Choice / Good year to all.

Information
45 Photos
100 Comments
4.5 Rating
  • Address:790 N Johnson Ave, El Cajon, CA 92020, United States
  • Site:https://locations.thetirechoice.com/ca/El-Cajon/790-N.-Johnson
  • Phone:+1 619-786-3717
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:9:30AM–4PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Payments
  • Credit cards:Yes
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