user
NAPA Auto Parts - Fairfax Auto Parts Inc
431 S Maple Ave, Falls Church, VA 22046, United States
Appearance
NAPA Auto Parts - Fairfax Auto Parts Inc

Comments
Ch
Review №1

One of the last great parts stores, no frills no thrills just whatever you need without hassle at a great price.

Ch
Review №2

I am a very satisfied repeat customer. I appreciate their professionalism and recommendation for a repair shop that perfectly met my needs. I will return for all of my auto needs.

st
Review №3

They are awesome! Help me out and gave me info on what I needed. The employees were helpful

Je
Review №4

THE BEST PLACE TO BUY AUTO AND TRUCK PARTS. FRIENDLY AND HELPFUL STAFF. NAPA EVEN HAS PARTS FOR MOWERS, LAWN TRACTORS, ATVS, AND MOTORCYCLES

Mi
Review №5

Go some place else. The three guys working the counter yesterday could not have been any ruder if they tried. I walked in yesterday on a mission for a part. Three guys behind the counter, each one clearly engrossed in their computers. I stood there waiting for someone to look up or offer some help for several minutes, finally one asks what you need? After I tell him, he says, its over there. I head over to where he pointed and after no luck, I look back for some help and now he is on the phone talking to his girlfriend. The other two guys never look up from their computers....out the door I go, and head straight to Auto Zone, way more helpful, and even a little friendly too!

Ja
Review №6

Saved my life!!!! My tire popped and they happened to be a block away from me. The staff were able to recommend a repair shop just 2 blocks away. Great customer service!!!!

Da
Review №7

Go somewhere else. The guys in the shop are rude and condescending. I wanted to make a simple return of an item I had just purchased. I had my receipt, but they refused the return. He made me wait and was not communicative. This is an awful shop. Just go to Home Depot and buy what you need.

H
Review №8

Took someone ther for a part very helpful and knowledgeable

Pa
Review №9

I often come to this shop for very small items such as auto bulbs, and the employees are extremely friendly and helpful, even if Im only spending $1.50.

Gl
Review №10

Friendly knowledgeable. All around awesome experience

Ma
Review №11

I will never spend a dime at this location again. They sold substandard parts and their employee, an individual named Jim responded with attitude and contempt, then hung up on me when I called to ask about the warranty. You are better off at an Auto zone. Stay far away. Poor parts, worse service.

Ma
Review №12

Friendly service. Employees are knowledgeable and helpful despite being so busy.

Ja
Review №13

Friendly and knowledgeable staff.... Small selection

Do
Review №14

Otis is the best very honest not a sales man more of a friendly business man.

Sh
Review №15

Helpful identifying which parts I needed for my cars model

jo
Review №16

Use them all the time the best

St
Review №17

I simply wanted to buy a battery and give them the core. From the moment I walked in they spewed anti government garbage about how batteries arent made in the US and then proceeded to try and sell me the highest price one...and wouldnt let me borrow a wrench to take out the core. It was shocking. I hope the person that dealt with me was the owner because he is certainly ruining the business..Went down to Sears where they couldnt have been nicer....

Ri
Review №18

Prices not marked on items. Cashier said they raise prices frequently and no time to mark merchandise. Wont be shopping there again.

Ri
Review №19

Quick, courteous and professional service. Not sure who helped the first guy who rated.

St
Review №20

Helpful counter folks and good community involvement

Br
Review №21

They were very helpful in getting me the hardware to install my license plates, free of charge.

Ge
Review №22

Very traditional and well run store.

St
Review №23

Great service and friendly

Hu
Review №24

They open on Sundays

Ro
Review №25

Great place, professional staff

Ar
Review №26

Good costumer service

De
Review №27

Great store

Br
Review №28

Good

Information
7 Photos
28 Comments
4.4 Rating
  • Address:431 S Maple Ave, Falls Church, VA 22046, United States
  • Site:https://napaonline.com/en/va/falls-church/store/37620?cid=pl_yext_jobber_FairfaxAutoPartsInc_37620
  • Phone:+1 703-534-1200
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:9AM–4PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–5PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
Similar organizations