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Ra
Review №1

Ive ordered several pieces from them and am always satisfied with the service. Everyone is very nice and helpful. The only downside is theres no showroom so you just have to hope what youre getting is what you want. Some wooden slats in the bed frame that I ordered broke shortly after having it and they replaced some of the wood pieces because while the bed was almost $1000, it was made of cheap wood.

Kr
Review №2

I looked for a upholstered bed with storage everywhere and couldn’t find a place that wasn’t going to charge me $1600 for the bed, delivery, assembly, taxes, and so forth. Came across this place and decided to go by their office location(not a showroom). Just so I could see who I was dealing with face to face and be a little more comfortable spending my money somewhere I hadn’t heard of before. The guy inside who helped me was pretty cool I read the reviews before hand of him being rude but I don’t believe that’s the case he just not a bubbly person but he has no problem having a conversation with you. He asked me to show him the bed, he pulled it up, I paid for it and we set a date for Saturday. The only issue we had was the store is closed on the weekends and so I couldn’t call to verify which Saturday when I didn’t get a call from the driver. Called Monday morning explaining that I thought they were coming that past Saturday and he apologized and had my bed delivered the same day. The delivery driver was awesome and had my bed set up in no time, even after we spent awhile trying to figure out which direction I wanted the bed so that I could get to all the storage spaces in my small room with such I large bed. Needless to say I LOVE the bed and it was $1000 well spent and I didn’t have a terrible customer service experience. I feel comfortable buying from them in the future and referring others to them as well.

O
Review №3

I had an exceptional service from this store. The store representative was very professional and explained everything thoroughly. My order came as promised. Now I am enjoying my living room furniture. Will recommend to all my friends and family. Thank you Melrose Discount Furniture.

Ma
Review №4

Unfortunately, I am unable to leave as good of a review as some of the others. My partner and I are relocating to LA and found this website/company to help furnish our new place. However, after initially placing our order, we received the worst customer service. They canceled our order because there was a typo with the email address despite having our number which could have been used to clarify the issue. After correcting our error and reordering based on their instructions, our order was canceled yet again. This time they stated we dont do 3rd party cards! Even after my partner tried to call and explain the situation, they were not receptive. Specifically, Kevin had the nastiest attitude regarding our situation. I find it difficult to believe that 3rd party cards are not accepted/accommodated as people are allowed to buy gifts for others, are authorized to use/make purchases, have business accounts, etc. This felt more discriminatory than anything else. I am not sure if Kevin was having a bad day or if he is a representation of the company as a whole. If the latter is true, I strongly encourage that to take your business elsewhere!!

Ol
Review №5

Tina was great in helping us create a new sofa. Most of the reviews are on par with all the feedback and the best thing to do is go in and try sitting on all the sofas and talking to Tina on what materials and colors you want and she and David make it happen. The delivery team was awesome and actually lifted the sofa on to the balcony to get it in!! Great service and value!

Ja
Review №6

Great customer service! Brenda helped me a lot to choose perfect sectional for my living room. Her knowledge about the products is amazing. Thank you so much! I highly recommend to everyone for great modern furniture in reasonable price

Le
Review №7

I had a terrible experience with Melrose Discount Furniture. Kevin (the owner) was very rude and unprofessional. It’s amazing he is still in business. I am a business owner of 20 years and I would not have customers or be as successful as I am today if I treated my customers in the disrespectful way Kevin treated me. I understand we all have bad days, but each encounter I had with Kevin was the same; not pleasant or professional. The photos they use on their website to advertise and sell furniture, does not match up with with what gets delivered to you. I spent a good amount of money plus a $120 delivery fee to deliver from Los Angeles to Orange County) and what I got was not not what was advertised. I was skeptical to purchase anything from Melrose Discount Furniture because the pricing on some of the items they advertise is low (a red flag I should have paid more attention to and gone with my gut, because you get what you pay for). The furniture drawers did not open without a struggle and the color of the furniture (described and in the photos they advertised) was not at all what was delivered. I am now stuck with a piece of poor quality furniture and with a color that does not go with the rest of my decore or furniture. My experience with Melrose Discount Furniture was not a good one to say the least and having to deal with Kevin to try and get a delivery date was painful. He made it very clear he doesn’t need the business. I will not be purchasing anything from Melrose Discount Furniture and I would highly recommend you take caution should you decide to purchase anything from Melrose Discount Furniture.

Ju
Review №8

Amazing customer service! The store layout is very attractive and comfortable. Arthur helped us pick out a mattress and was awesome. Not a high-pressure salesman at all. He was super helpful in picking out the mattress and setting up our order. A million times better than going to a regular mattress store!

To
Review №9

Great selection of very high quality sofas. Cant beat the prices here. Tina and Kent are so nice and will work with you to make sure youre 100% happy and satisfied with your purchase. Highly recommend this place for sofas and mattresses!

Ms
Review №10

I spoke with Kevin over the phone and he did EVERYTHING to help me find the perfect pieces for my home! The delivery staff was prompt, professional and VERY quick assembling the items. People, you cant beat these prices for the quality! Wow! Im super happy I found this place and will continue to refer them to my loved ones. Again, the price INCLUDES installation! I saved time and MONEY!! Thanks thanks thanks again!!

Ch
Review №11

It was ready a week early, its so comfortable, and it feels very well made. It ticked all my boxes in terms of quality and longevity. Im excited to have this couch for many years.

De
Review №12

Went to modani - they have beautiful furniture and have me a great discount. Brenda was very helpful and even when an item was incorrectly priced they were kind enough to honor the listed price. Prices in general were better than most of what we were able to find.

Ma
Review №13

Spacious 3 floor showroom, plentiful helpful staff.Free parking is a big plus here. If you go during the weekend, the neighborhood is pretty quiet- i.e. No traffic.The products are well made and clean design. I recommend you go here to really see and try the furniture in person and see the material options for a real view of the colors and textures. Im a fan!

RE
Review №14

Bad experience. Came here yesterday, and no showroom. The guy by the desk offered no customer service and/or wasn’t interested in selling. Maybe caught him in lunch but it was barely 11am. The office was extremely messy and boxes everywhere. Maybe that’s why the prices are very low. Anyways, this was my experience.

Ad
Review №15

Ordered a full bedroom set and they delivered it promptly and built it in no time. The foundation I had lined up fell through, and so I called them the same day, and they adjusted their delivery line-up so that they could ship me a bunkie board on the same day last minute. Top-quality product and customer-oriented. Highly recommend!

sh
Review №16

Excellent shopping experience. Contemporary designs at discounted price.

Na
Review №17

Working with Mary was great and I love supporting family owned businesses! Also the men who came over and built our furniture, Gio & Fernando were so professional and friendly. They built it fast and carefully which I really appreciated. I recommend getting your things from steal a sofa!

Ma
Review №18

What a nice furniture! Like the selection available in website and it is easy to order, plus on top a quick delivery with setup. Specially love the outdoor sofa set, perfect fit for my space. Many thanks to delivery guys for taking a time to put together. Looking forward to order from you again.

Ma
Review №19

This place has a huge variety of furniture in a lot of different design styles. The staff is not at all pushy and will leave you alone while you browse, but theyre also very happy to answer any questions you have. The furniture isnt cheap, but its reasonably priced for the quality. I didnt happen to find what I was looking for when I visited, but Ill definitely be back next time Im looking for furniture.

Ia
Review №20

Best place in town! Best furniture and pricing. Quick fast delivery. I am very happy with this place and I will be back for more furniture soon! I will definitely recommend this place! Thanks guys!

Ra
Review №21

This is my first experience buying a item from Melrose Discount furniture store. Kevin is nice guy to work with, spoke to him over the phone on last Thursday and placed an order for a sectional sofa and they delivered order today, they delivered it in 5 days, I was surprised with their fast delivery during the covid time, couch is well packed and delivered and installed with great care.

Da
Review №22

Just came here they do not have a showroom.... I drove all the way here took me 30 mon for nothing not happy guys need to say its online only.... So people know...

V.
Review №23

Recently I moved into my new house which needed to be fully furnished. I was really uncertain about putting that huge order online. Store owner turned out to be a very pleasant guy. He helped me with choosing all the items and answered all my questions over the phone. They delivered and assembled my order in a short period of time. I furnished my entire house using only web site and phone without the need to drive anywhere. Online shopping is convenient and costs considerably less than conventional stores. I totally recommend “Melrose discount furniture” for great prices and wonderful service. Thank you guys!!!

la
Review №24

I had a great experience with Melrose furniture store I found several dining table sets online and choose the one I really like. Salesperson was very helpful and knowledgeable about the products.  They confirmed that everything I wanted was in stock, and ready to be delivered to me, two days prior my order. The prices are best and on top that off that I got fee for delivery and assembly.  I would definitely recommend for your furniture needs.

Fl
Review №25

Excellent customer service! I am shopping for my daughter and its difficult to make a decision. Mark is fantastic. He was very patient with me. And, the suggestions he made were right on-point. I have not yet placed an order. But, I am looking forward to doing business with this company.

Le
Review №26

I shopped online and when I found the exact item I was looking for I called Melrose Discount Furniture with a few questions. Kevin was extremely helpful and patient. I made my purchase, delivery was on time and I am very pleased with my purchase. Keep in mind I made my purchase site-unseen, other than the website. I was not disappointed. This store may not be for everyone,but what in life is!A very satisfied customer. I will shop here again.

Re
Review №27

Victor is the best with pricing and customer service. Hes always been honest and reliable. I have furnished my entire house with his furniture also my parents and even referred him to few friends. Never had a single problem.

De
Review №28

Highly recommended! I enjoyed my treasure hunt and finally found two great pieces! If you are looking for a place with soul you should certainly plan to visit Melrose Discount Furniture Inc! It offers a variety of furniture; great quality for a decent price.

Ga
Review №29

The best place to buy furniture! I am more than happy to find that store. We could find everything that we need for our news house at the best price in one place. The sales staff is very professional. And the order was delivered in the exact scheduled time. Thank you guys! You are the best!

Be
Review №30

Im so thrilled with my new bedroom set from Melrose Discount Furniture it is absolutely gorgeous! A million thanks to Kevin, for the GREAT customer service, as well as Tony and Raymond for making the delivery on time, assembling the furniture and taking the trash with them. I couldnt have asked for better service than that! I dont know why would that lady put in such a negative review or why would she just show up to the warehouse when it states clearly that it is an online only store. I assure you if youre thinking about buying from this business, you will not regret it...their furniture is truly beautiful. Good quality for a reasonable price:))

Ki
Review №31

We have ordered from this store multiple times and every time is great. Kevin is awesome and always willing to work with us on delivery dates and customizing orders. Their customer service is phenomenal as well - one time a chair was damaged while it was being unwrapped and they replaced the chair free of charge. Delivery and installation is included for local orders which is awesome if you live in the greater LA area. We will continue to order from Melrose!

Ce
Review №32

My favorite furniture store in Los Angeles! Modern furniture at great prices. Quality is super and lasts forever. Alice Umuhoza is a very helpful design consultant and I recommend her highly!

Pa
Review №33

Melrose Discount Furniture Inc is Ultra Modern furniture. Sofas look fabulous, but none featured a pull-out bed. All of them attractive and comfortable. If youre looking for a substantial support with thick foam padding and possibly a pull-sleeper you wont find it here.

Al
Review №34

Max is the best! He was so knowledgeable, helped me find exactly what I needed and gave me a great deal. My parents were so thrilled with my mattress they ended up getting one for themselves as well! Will definitely recommend this place to friends and family.

Ja
Review №35

I love this store! Great showroom with beautiful furniture with great quality. The staff is great also. They really care for their costumers! Thank you Kerri and John :)

GA
Review №36

Very impressed with service and delivery. I placed my order online for a bedroom furniture and got it delivered next day. Delivery guys were awesome, set up all pieces in less than a hour. Will order from your furniture store again. Thank you guys!

Di
Review №37

I was looking for modern furniture in Los Angeles to furnish my new place, and I came a cross on melrose discount website. Have to say I like the selection they have. Bought my living room and it was delivered in two days. Thank you guys!!! Will definitely order from you again!

Al
Review №38

I was so impressed by the way Kevin runs this business that I HAD to write a review. I wanted all new furniture and after visiting several other places in the area I realized Melrose Discount Furniture had the best prices and service.I purchased several pieces from them including a recliner sofa and love seat, a dining table, bed frame, and mattress which were all delivered and assembled with no complications.Kevin went as far as calling one of the manufacturers himself to make sure I received the somewhat custom sofa that I wanted.I am extremely pleased with my purchase!

La
Review №39

Im Very Hard to Please, but Melrose Discount Furniture was Fantastic!!! Kevin is a Great Guy and I will Always come to him First! The Delivery Guys were Excellent Also and Very Helpful! I Love Working with Honest People!!!

Ma
Review №40

Bought a really nice full bed here, and got a great deal! Victor, is a very kind and helpful man. Im definitely coming back again!

Je
Review №41

With my recent move to Los Angeles this place was a godsend!! Prices are IKEA-like but without the hassle of building your own furniture. The inexpensive delivery to my fourth floor walk up was a huge plus. Paul will help you get a great deal! Thanks, Paul!

Ty
Review №42

Amazing! I will definitely order from them again. I was moving from Texas to Cali, they made sure that the day I move in. I would have my furniture. Same day delivery. Love this company! Furniture in great condition and so comfortable.

pa
Review №43

Excellent, and amazing. I called the store to order a dining table without chairs, as I got the set 5 years ago, and now the table legs were loose. The owner was so kind and he said that I can order it, then he asked me what is wrong with the table, and he offered to take the table to the store to see if it can be fixed instead. After one week, he informed us that the table is ready, but guess what!!? He gave us a new table with no charge.That was unbelievable! This is beyond financial matter, it is about how kind a human being can be.There is no word to appreciate him enough, just say God bless.

Au
Review №44

Fernando and his buddy did the delivery for us. Professional friendly... GREAAAT service!!!!!! Furniture looks so cute. Gonna go back to buy more lol

Ja
Review №45

Received one day shipping, ordered on Thursday came Friday at the time they promised now I love the design of both of me and my sister beds...Everything was perfect especially the price I saw my bed on a different website that cost 300$ more and I’m grateful I spent my time and money on something so perfect

Ph
Review №46

Got our furniture on the time that we were promised and we LOVE it so much!! We were hesitant about ordering furniture online without sitting on it first but when we received our pieces, we were pleasantly surprised of how beautiful and comfortable they are! We ordered 2 Soto Chairs and the Hughes Grand Sofa. We are very happy!

Ju
Review №47

Could not be happier with the quality of the work of Melrose Discount Furniture Inc.!!! I am so grateful for their amazing workmanship and quick turn around! Cant wait to get more pieces recovered!!

Am
Review №48

John really cares about the patients, and takes all the time you need to inform you of all your options in depth. Star medical care -- highly recommended!

Je
Review №49

We have two small kids and a dog, so we needed our new sofa to balance comfort with durability. The Braxton Sofa has been perfect for us. We love the Key Largo Zenith Teal color (get so many compliments), and the size is great for a family. Cushions are firm but this is an extremely comfortable couch! Already planning next Joybird purchase!

Ca
Review №50

Top notch service from this place, high end to affordable stuff Victors has everything you need at much better prices then any furniture place i know in Los Angeles.

ca
Review №51

I walked into the store and within minutes Kevin had me hooked with a mattress and ready to go. I will also be purchasing a couch through this company seeing as how convenient and effiecient they are! Great place and even better pricing!!!!

Ba
Review №52

Friendly and helpful staff. Nice furniture and it was delivered the next day.

La
Review №53

Price is reasonable for its quality.

Ca
Review №54

This is ryan. Customer service was great was able to do order over the Internet for us and great service,

Si
Review №55

I was looking for modern furniture in Los Angeles to furnish my place, and I came across melrose discount website. Have to say I like the selection they have. I ordered my living room and it was delivered in two days. Thank you guys!!! Will definitely order from you again!

Ge
Review №56

Bought all my furniture here. Great!!!

Ha
Review №57

Got my sofas on time (Tablot recliner sofa and rocker loveseat), delivery and installation was very smooth and professional without any issues. I was hesitant about ordering my sofas online without sitting on it, but I like it. Kevin was always there when I had a question about the sofas or about delivery. Will highly recommend.

Ju
Review №58

Excellent furniture store.

Al
Review №59

Excellent customer Service from Kevin. I leave in Houston and bought a sectional sofa from Melrose. Kevin called me several times to follow up on delivery. I did receive the sofa and really love it!!!

Pe
Review №60

Amazing furniture great price very helpful staff Im very very pleased with the product in fact when I had a Nick in my product they replaced it right away I would recommend them to anybody.

Pa
Review №61

Wow! I had to buy a table! I love the furniture and prices!!! You must come by and look!

Ha
Review №62

Got my dining room table set and sectional delivered in short time with free assembling. Will recommend to everyone.

La
Review №63

The masters bed is very expensive i would really buy if it had lower price

은하
Review №64

All the furnitures are amazing! Very graceful, and the manager and workers are kind, Grazie!

An
Review №65

The company does not have a warehouse and is online only. That being said, all furniture ordered was delivered as it appeared online. No surprises that come with the anxiety of ordering online

Fo
Review №66

Amazing experience! The prices are great and the movers were amazing!

Os
Review №67

Their prices and service are second to none these guys gave us the best quotes on the block the store is small and is definetly a gem you may have many other choices but the prices and service is what got us

Da
Review №68

Not helpful/responsive at all for repairs; definitely a shame given how quick and easy the delivery and set up process is.

Jo
Review №69

Online store only. No one picks up the phone.

An
Review №70

There are many cubicles to choose from and one may reserve their chosen spot

Ca
Review №71

Is no longer a furniture storeIs a Thai food restaurant food is great!

Al
Review №72

Absolutely the best furniture ever!! Check them out!!

Lo
Review №73

Great prices

Ch
Review №74

Very little actual furniture in store.

Ch
Review №75

Sucks

Ap
Review №76

Apo king

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